{"id":10767,"date":"2026-05-22T07:41:13","date_gmt":"2026-05-22T07:41:13","guid":{"rendered":"https:\/\/enjoyvapen.com\/?page_id=10767"},"modified":"2026-05-22T07:41:14","modified_gmt":"2026-05-22T07:41:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/enjoyvapen.com\/es\/faq\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\ud83d\udce6 <strong>Sobre el producto<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P1: \u00bfC\u00f3mo hago un pedido?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Despu\u00e9s de realizar tu pedido, lo enviamos el mismo d\u00eda.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La entrega tarda unos 3 d\u00edas, dentro de 5-10 d\u00edas.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P2: \u00bfSon fabricantes?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>S\u00ed. Somos una empresa experimentada y profesional que integra producci\u00f3n, fabricaci\u00f3n, empaque,<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>y ventas, con nuestros propios moldes patentados, l\u00edneas de producci\u00f3n y canales de venta.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P3: \u00bfCu\u00e1l es su l\u00ednea principal de productos?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nos especializamos en vaporizadores de bol\u00edgrafo, mods de vapeo, vaporizadores desechables y cigarrillos electr\u00f3nicos.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P4: \u00bfPodemos poner nuestra marca (logotipo) en el producto?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>S\u00ed, ofrecemos personalizaci\u00f3n. Ten en cuenta que la cantidad m\u00ednima de pedido y el precio deber\u00e1n discutirse m\u00e1s a fondo.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P5: \u00bfQu\u00e9 pasa si el cliente no puede pagar?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Si no puedes pagar con tarjeta de cr\u00e9dito, por favor contacta<\/strong> <strong>nos:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WhatsApp\uff1a<\/strong>:<mark>\u00a0<\/mark><a href=\"https:\/\/web.whatsapp.com\/send?phone=12132586327&amp;text=\"><mark><strong>+<\/strong><\/mark><\/a><a href=\"https:\/\/web.whatsapp.com\/send?phone=8617875741637&amp;text=\"><mark><strong>86 17875741637<\/strong><\/mark><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2013<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\ude9a Sobre log\u00edstica<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P1: He realizado un pedido. \u00bfCu\u00e1nto tardar\u00e1n en enviarlo?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Normalmente enviamos dentro de 3 d\u00edas despu\u00e9s de realizar el pedido.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P2: \u00bfQu\u00e9 log\u00edstica utilizan?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Realizamos env\u00edos por transporte a\u00e9reo, utilizando UPS, DHL, FedEx, TNT, EMS o Air Express.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>La entrega tarda de 5 a 10 d\u00edas, dependiendo del pa\u00eds de destino.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P3: \u00bfHay alg\u00fan problema con la aduana?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Trabajamos con socios log\u00edsticos profesionales para garantizar un despacho de aduanas sin problemas.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014-<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u26a0 Notas de precauci\u00f3n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. No somos responsables de accidentes de env\u00edo, retrasos u otros problemas causados por los transportistas o por fuerza mayor.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Si un paquete se pierde durante la entrega, nos pondremos en contacto con el servicio de mensajer\u00eda y le informaremos del estado m\u00e1s reciente lo antes posible.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><br><\/strong>\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2013<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sobre nosotros<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Con m\u00e1s de 10 a\u00f1os en la industria del cigarrillo electr\u00f3nico, somos una empresa de alta tecnolog\u00eda que integra I+D, producci\u00f3n y ventas.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nuestra sede central y centro de I+D est\u00e1n ubicados en Shenzhen, con oficinas sucursales en todo el pa\u00eds.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Poseemos s\u00f3lidas capacidades t\u00e9cnicas y de I+D, somos participantes del programa nacional \u201c863\u201d de China y estamos reconocidos oficialmente como empresa de alta tecnolog\u00eda.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Nuestro equipo de m\u00e1s de 800 profesionales, incluidos titulados de maestr\u00eda y licenciatura, as\u00ed como ingenieros senior, trabaja para ofrecer productos de vapeo de alta calidad y soluciones personalizadas para clientes de todo el mundo.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/img4.dhresource.com\/webp\/m\/0x0\/f3\/albu\/ys\/j\/30\/31a1acf4-88fc-4493-a5d2-a6620bdb7cf6.jpg\" alt=\"\"\/><\/figure>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udce6 About the Product Q1: How do I place an order? After you place an order, we ship it the same day. Delivery takes about 3 days within 5-10 days. Q2: Are you a manufacturer? Yes. We are an experienced and professional company integrating production, manufacturing, packaging, and sales, with our own patented molds, production [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10767","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DHvape-shop|FAQ: Shipping, Products &amp; Troubleshooting |<\/title>\n<meta name=\"description\" content=\"got questions about buying vapes online? 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